Shipping policy
At Dripman, we aim to deliver your orders safely and on time across India. Please read the following Shipping Policy before placing your order.
1. Order Processing
- Orders are generally processed within 1–2 business days after successful order confirmation.
- Orders placed on weekends or public holidays may be processed on the next business day.
- Once your order has been shipped, you will receive the available tracking details.
2. Delivery Time
- Standard delivery usually takes 3–7 business days after dispatch.
- Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
- Remote and certain serviceable locations may require additional delivery time.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you place your order.
From time to time, Dripman may offer free shipping or promotional shipping rates on selected orders or during specific offers.
4. Cash on Delivery
Cash on Delivery (COD) may be available for selected locations and orders.
COD availability and any applicable COD charges will be shown at checkout. COD orders may be subject to additional verification before dispatch.
5. Order Tracking
Once your order has been dispatched, tracking information may be shared through the contact details provided during checkout.
Tracking updates may take some time to appear after the shipment is picked up by the courier partner.
6. Delivery Attempts
Our courier partner may make multiple delivery attempts. Please ensure that the name, address, and mobile number provided at checkout are correct and that someone is available to receive the package.
If an order is returned to us due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, additional charges may apply for re-shipping.
7. Delayed or Lost Shipments
While we work with reliable delivery partners, unexpected delays may occur due to weather, operational issues, high demand, natural events, or other circumstances beyond our control.
If a shipment appears to be lost or significantly delayed, we will coordinate with the courier partner to resolve the issue.
8. Incorrect or Damaged Orders
If you receive a damaged, incorrect, or incomplete order, please report the issue within the applicable time period mentioned in our Return & Refund Policy.
We recommend recording an unboxing video when opening your package, as it may help with verification of any delivery-related issue.
9. Address Changes
Please ensure that your shipping address is correct before completing your order. Address changes may not be possible once the order has been shipped.
10. Policy Updates
Dripman reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page.